Last updated on June 28, 2024
Where do we print and deliver our Wall Art from?
We print your order on demand in an effort to reduce wast as part of our sustainability program. Our suppliers print and ship from multiple locations around the world including Latvia, UK, US, Australia, Canada, Spain and Japan.
What’s the estimated delivery time, and how is it calculated?
Estimated delivery time (EDT) is our delivery time prediction. We follow a simple equation to calculate EDT:
estimated fulfillment + estimated shipping = estimated delivery time
Our average order fulfillment takes 2–5 business days.
We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, we calculate estimated shipping time according to our historical shipping data for deliveries to your area or buying region.
But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:
- Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions
Nonetheless, we work hard to meet our delivery estimates with each order.
If you’re ever in a situation where the EDT has passed, please wait a bit longer. Then, once 5 business days have passed, get in touch with us via email or our contact form on our website and we’ll take a look for you.
How will my order be shipped and how long will it take?
At FN Prints, we print your order on demand to minimize waste as part of our sustainability efforts. Our production partners operate from multiple locations worldwide, including Latvia, the UK, the US, Australia, Canada, Spain, and Japan, ensuring efficient fulfillment based on your location.
Processing & Delivery Times
Delivery times depend on your selected shipping destination at checkout. Estimated shipping times are:
• US & Europe: 5 to 7 business days
• Rest of the World: 10 to 20 business days
We strive to get your order to you as quickly as possible and will provide updates throughout the process.
Shipping Providers
Our suppliers select the best available shipping route at the time of dispatch. They partner with International Courier providers as well as registered trackable Postal Services, depending on the destination, order size and best rout, different delivery paths are selected.
How can I track my order?
Once your order is ready to go, we hand it over to the shipping provider and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location via our or the shipping provider's tracking page.
When an order is out for delivery, updates on its status will depend on the carrier service. If you encounter any issues, you can contact us at through our contact form and we’ll do our best to help you.
Are all products in an order shipped together?
Some of our products come individually packaged to protect their shape and provide extra durability. It will also depend on the number of items ordered and the capacity of the shipping package. We do however strive to ship your order within one package whenever possible.
In some cases, we may fulfill products from the same order in different facilities, which means they’ll be shipped separately.
Other Charges
In some cases, local government charges at the destination might apply like VAT on shipping, customs or duties. Please check with your local government on those charges.
For certain destinations in the Middle East, shipments are delivered via the local postal service and made available for collection at a designated post office at no additional charge. Customers who prefer direct home delivery may do so by paying an additional fee for courier service.
In most cases, those could be cleared through the shipping carrier who will collect any of those charges on your behalf and you pay them on product delivery.
